Order Cancellation Policy

We understand that sometimes situations will change and you might need to cancel an order. Here at, we would like to make this process as seamless as possible. Please read below for all details related to canceling your order.

How to Cancel an Order:

If anywhere, you wish to cancel the order, do so as early as possible. Cancellation of orders occurs only in cases where an order has not been processed for shipping. To cancel your order, you may:

Online: log in to My Account on our website and click on My Orders, select the order to be canceled, and follow the instructions.

By Email: You can send an email to our customer service department at [Customer Service Email] mentioning your order number and requesting that the same be cancelled. We shall confirm with you through email upon the processing of your cancellation.

By Phone: You can call our customer service at [Customer Service Phone Number] during our working hours. Our executives will help you cancel your order.

Timeframe for Cancellation:

Cancellations are only possible before an order has been processed to ship. Once an order is shipped, it cannot be canceled. At this point, you may simply return the item under our standard return policy once you receive it.

Refunds:

Upon successful order cancellation, we will ensure a full refund to the original form of payment. The duration that it takes for the refund amount to reflect in an account is 5-7 business days, depending on your bank or the provider of the payment method used.

Exceptions:

Not all products can be canceled, such as customized or personalized products. Please refer to the details of the product or contact our customer service team to learn more about any particular item.

Need Help?

In case of any questions or support needed in canceling your order, don’t hesitate to contact our customer service. We are here to help and make sure you go through a smooth experience with us. The information provided is clear and user-friendly with a view that users will find the process and all options to cancel an order easily understood.

Thank you for choosing Celebrity Jackets Hub!